The challenge

Care teams needed a simple way for patients to track weight, food logs, activity, and coaching tasks. Data had to reach the electronic health record so clinicians could review progress without new portals.

Goals

  • Streamlined patient experience on iOS and Android
  • Reliable sync to Epic for vitals and care plan tasks
  • Privacy and security for protected health information

Our approach

  • Product workshops to define patient journeys and care team workflows
  • Mobile app with offline friendly flows and device data import
  • Backend built for observability, audits, and safe data exchange
  • Integration with Epic using approved endpoints and secure tokens

Architecture summary

Mobile

  • Native mobile features for logs, goals, reminders
  • Background sync and conflict resolution
  • Biometric sign in and session protection

Backend

  • API gateway, services for patients and care teams
  • Role based permissions and detailed audit logs
  • Reporting jobs for adherence and engagement

Integration

  • Epic connectivity with approved API contracts
  • Token based security and scoped data access
  • Reconciliation and alerting for failed syncs

Security and privacy

  • Least privilege access and encrypted data in transit and at rest
  • Structured logging with redaction for sensitive fields
  • Environment separation for staging and production
  • Administrative controls and account audits

Talk to our team

Show us your workflow and we will share a plan that fits your timelines and clinical goals.

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